48 West George Street, Glasgow G2 1BP, United Kingdom
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Frequently Asked Questions

A caregiver at Careround24 helps clients with daily tasks, like personal care (bathing, dressing), housekeeping, cooking, and offering companionship. We also assist with medication reminders, mobility support, and emotional support to help clients feel safe and comfortable.

While previous experience in caregiving is helpful, it’s not always required. Careround24 places greater importance on qualities such as empathy, compassion, and a genuine desire to help others.
Careround24 offers comprehensive training to its Care Professionals, ensuring they possess the necessary skills for delivering top-notch care. This includes on-the-job training, orientation workshops, and ongoing support to prepare individuals for their caregiving responsibilities.

Yes! All caregivers at Careround24 receive free training before starting their job. This training helps you learn everything you need to know about caregiving, including safety protocols, personal care, and understanding client needs.

To work as a caregiver, you need to be kind, trustworthy, and compassionate.

Requirements include:

Registration with SSSC (or readiness to register)

Possession of valid PVG scheme membership

Capability to work flexibly, which may involve evenings and weekends

Exceptional communication and interpersonal abilities

Proficiency in both independent work and teamwork

In addition, interviews, background checks, and reference checks will be used to evaluate your suitability.

You can apply directly through our website. Simply fill out the application form and provide some basic details about your experience. If your application is successful, we’ll contact you for an interview and discuss the next steps.

We offer both full-time and part-time positions. Work hours depend on the needs of the clients, and schedules can be flexible. Some shifts may be during the day, while others may be in the evening or overnight.

Yes, we offer flexible shifts, including weekend and night shifts, depending on the care needs of our clients. You can choose the shifts that work best for you

We offer competitive pay, which varies depending on experience, qualifications, and the type of care provided. The exact pay details will be discussed during the interview proces.

At Careround24, you’ll have a strong support system. You will receive regular training and have access to a dedicated team that can assist with any questions or concerns. We are here to help you succeed in your role.

Yes, some of our clients may have specific conditions such as Dementia or Alzheimer’s disease. However, we provide the necessary training to help you understand these conditions and offer appropriate care. You’ll always know what’s required for each client before starting your shift.

Each client has a personalized care plan that outlines the tasks and services they need. These plans are updated regularly, and you’ll always have access to the most current information about each client’s needs.

You may work independently with a client, or you may work as part of a team with other caregivers, depending on the situation. Sometimes, if a client needs more support, you might work alongside other caregivers to provide the best care.

Yes! We understand the importance of a good work-life balance. If you need time off, we offer flexible schedules to allow for breaks, holidays, and personal time.

We maintain regular communication through phone calls, text messages, and emails. You’ll also have access to a team leader or supervisor who is available to help with any issues or questions you may have during your shifts.

Yes, Careround24 has a referral bonus scheme. If you refer someone who gets hired as a caregiver, you could receive a bonus as a thank-you for helping us find great staff. Please contact office.

If you ever feel unsure about a task or need help, you can always reach out to your supervisor or another team member for guidance and support. We are here to help you provide the best care possible.

If a client’s needs change, their care plan will be updated. You will be informed about any changes, and additional training will be provided if necessary to help you care for the client.

Yes! At Careround24, we support the career growth of our caregivers. You can take advantage of further training, development opportunities, and career progression within the company, such as moving into supervisory or specialized roles.

Yes, many caregivers develop strong, trusting relationships with their clients over time. Your role is not only to provide physical care but also to offer companionship and emotional support, which helps clients feel comfortable and valued.

At Careround24, we regularly check in with both clients and caregivers to ensure high standards of care. You will receive feedback and guidance to help you improve and feel confident in your caregiving role.

We welcome individuals from various backgrounds and experiences due to their moral values, enthusiasm, empathy, and compassion.

Our clients mostly older adult, problem of mobility, learning difficulty and mental health issues.

Yes. It is regulated by The Care Inspectorate for Scotland which regulates care services in Scotland, so we ensure our services comply with their requirements and provide safe care.

Yes, care staffs can progress up to supervisor and if you are keen to run own home care we’ll help you.

It is important for care professionals to keep up-to-date and enhance your skills. According to our client requirements we also provide specialized training so that you can delivery care safer and effectively.

If you have any more questions, we are always happy to assist you.